Last Updated: 12 September 2025
Our Commitment to Your Privacy
CustomizedPackagingBoxes.co.uk ("we", "our", "us") is dedicated to safeguarding your personal information. This Privacy Policy explains our methods for collecting, using, and protecting the data you provide when accessing our services. It applies to all information gathered through our website and related sales, marketing, or event activities.
Information We Gather
Data You Provide
We collect personal details you voluntarily share when requesting information about our products, engaging with our website, or contacting us. The nature of this data depends on your interactions and choices.
- Contact Details: Your name, email, shipping address, and phone number.
- Corporate Information: Your company's name, your role, and related business details.
- Order & Quote Specifics: Details provided for quotes or orders, including product designs, artwork, and delivery instructions.
- Payment Information: Data required for payment processing, such as credit card details. This is managed by our secure payment processor, whose privacy policy you should also review.
Data Collected Automatically
When you navigate our website, we automatically gather certain technical data. This information, which does not reveal your personal identity, includes your IP address, browser type, device characteristics, operating system, language settings, referring URLs, and general location.
How We Use Your Data
Your personal information is used for several key business purposes:
- Order Fulfillment: To process, manufacture, and deliver your orders, and manage payments.
- Service Provision: To offer our services, including generating quotes and providing customer assistance.
- Marketing Communications: To send you marketing materials, in line with your preferences. You can unsubscribe from these communications at any time.
- Service Enhancement: To analyze usage patterns, assess the success of our marketing, and improve our website and product offerings.
- Legal Compliance: To meet our legal duties, respond to legal inquiries, and defend our rights.
Information Sharing Practices
We share your information only with your permission, to adhere to laws, to deliver our services, to protect your rights, or to meet business commitments.
- Third-Party Service Providers: We may share data with vendors who perform services on our behalf, such as payment processors, shipping carriers, and marketing platforms.
- Corporate Transactions: Your information might be transferred during a merger, sale of assets, or acquisition of our business.
- Legal Obligations: We may disclose your data if legally compelled to do so by law or a court order.
Data Security Measures
We employ robust technical and organizational security measures to protect your personal data. However, no online transmission or storage system is completely infallible, and we cannot guarantee absolute security.
Your Privacy Rights
Based on your location, you may have rights under data protection laws, including the right to access, correct, or delete your personal information, and to restrict its processing. To exercise these rights, please contact us.
Use of Cookies
We use cookies and similar technologies to gather and store information. Our Cookie Policy provides detailed information on these practices and how you can manage your preferences.
Policy Updates
We may revise this privacy policy periodically. The "Last Updated" date will reflect the latest version. We recommend reviewing this policy regularly.
Contact Us
For any questions about this policy, please email us at [email protected] or write to us at:
CustomizedPackagingBoxes.co.uk
[Your Company Address]
[City, Postal Code]
United Kingdom