Terms & Conditions for Professional Packaging

Transparent terms from the UK's trusted packaging specialists. Serving 500+ businesses with 10+ years of expertise in custom packaging solutions.

Rated 4.9/5 by 500+ businesses in the UK
10+
Years

Why Choose Us

As experienced packaging experts, we offer unparalleled service and quality with transparent terms.

10+ Years Experience

Decades of expertise in custom packaging solutions with transparent business practices.

Dedicated Consultants

Personalized support from our packaging specialists UK with clear communication.

Fast Turnaround

Efficient production and delivery to meet your deadlines with guaranteed timelines.

Free Design Support

Expert assistance to bring your packaging vision to life at no extra cost.

UK-Based Printing

High-quality manufacturing right here in the UK with local support.

Rated 4.9/5

Trusted by 500+ businesses across the UK with excellent reviews.

Terms & Conditions

Clear and transparent terms for our custom packaging services. Last updated: January 2024.

1. About Customized Packaging Boxes UK

Customized Packaging Boxes UK is a leading custom packaging company and packaging specialists operating in the United Kingdom. With over 10 years of experience, we provide professional packaging design, custom box printing, and sustainable packaging solutions to businesses across all industries including retail, food, cosmetics, electronics, and more.

Our company is committed to delivering high-quality custom packaging solutions while maintaining transparent business practices and excellent customer service. We are proud to be rated 4.9/5 by over 500 businesses in the UK.

2. Services Offered

We offer a comprehensive range of packaging solutions including:

  • Custom rigid boxes for luxury products and premium packaging
  • Mailer boxes ideal for e-commerce and subscription services
  • Display boxes to maximize shelf appeal and retail presentation
  • Food packaging solutions that meet safety and compliance standards
  • Cosmetic packaging for beauty and skincare products
  • Professional printing solutions and design services
  • Eco-friendly custom boxes and sustainable packaging options

All services are provided by our team of dedicated packaging consultants and expert designers with UK-based printing and manufacturing.

3. Order Process and Timelines

Our streamlined 3-step process ensures professional results:

  • Submit Design Brief: Share your requirements, brand guidelines, and design preferences with our expert team
  • Approve Mockup: Review and approve your custom 3D digital mockup before production
  • Receive Boxes: Get your professionally designed and printed packaging delivered

Standard turnaround times are 8-10 business days after design approval. Fast turnaround options are available for urgent orders. All timelines are guaranteed and clearly communicated during the ordering process.

4. Pricing and Payment Terms

We offer competitive pricing for all our packaging solutions with transparent cost structures. Pricing varies based on:

  • Type of packaging (rigid boxes, mailer boxes, display boxes, etc.)
  • Quantity and minimum order requirements
  • Customization level and printing specifications
  • Material selection and sustainability options

Free design support is included with all orders. Payment terms are clearly outlined in each quote, with secure payment processing available.

5. Quality Guarantee and Certifications

As experienced packaging experts, we maintain the highest quality standards:

  • FSC Certified materials from responsibly sourced forests
  • ISO Certified quality management systems
  • 100% recyclable and biodegradable material options
  • Comprehensive quality control throughout production

We guarantee the quality of all our products and offer sample packaging boxes for evaluation before large orders.

6. Intellectual Property and Design Rights

All custom designs created by our team remain the intellectual property of the client upon full payment. We respect all trademark and copyright requirements and ensure compliance with brand guidelines.

Clients retain full ownership of their designs and branding elements. We maintain confidentiality of all client information and designs.

7. Sustainability Commitment

We are committed to eco-friendly custom boxes and sustainable packaging solutions:

  • Responsibly sourced materials from certified forests
  • 100% recyclable packaging materials
  • Biodegradable options for environmentally conscious brands
  • Continuous improvement in sustainable practices

Our sustainability commitment protects both your products and our planet.

8. Customer Support and Communication

Our dedicated customer support team is available Monday to Friday, 9:00 AM to 6:00 PM. We provide:

  • Personalized support from packaging specialists
  • Regular project updates and communication
  • Technical assistance and design guidance
  • Post-delivery support and service

We aim to respond to all inquiries within 24 hours and maintain clear communication throughout the entire process.

9. Limitation of Liability

While we strive for excellence in all our services, our liability is limited to the value of the specific order. We maintain comprehensive insurance coverage and follow industry best practices to minimize any potential issues.

Any disputes will be handled professionally and in accordance with UK business law.

10. Contact Information

For questions about these terms or our services, please contact us:

  • Address: 123 Business Street, London, SW1A 1AA, UK
  • Phone: +44 123 456 7890
  • Email: [email protected]
  • Business Hours: Monday-Friday, 9:00 AM - 6:00 PM

These terms and conditions are effective as of January 2024 and may be updated periodically to reflect changes in our services or legal requirements.

Our Packaging Solutions

We offer a wide range of custom boxes, packaging, and printing solutions tailored for all industries.

Rigid Boxes

Premium, durable boxes perfect for luxury products and gifts.

Learn More

Mailer Boxes

Ideal for e-commerce, subscription boxes, and direct mail.

Learn More

Display Boxes

Maximize shelf appeal with custom retail display solutions.

Learn More

Food Packaging

Safe, attractive, and compliant packaging for food products.

Learn More

Cosmetic Packaging

Elegant and protective packaging for beauty and skincare.

Learn More

Printing Solutions

High-quality custom printing to bring your designs to life.

Learn More

How It Works

Our streamlined 3-step process ensures you get professional packaging solutions quickly and efficiently.

1

Submit Design

Share your requirements, brand guidelines, and design preferences with our expert team.

2

Approve Mockup

Review and approve your custom 3D digital mockup before we proceed to production.

3

Receive Boxes

Get your professionally designed and printed packaging delivered to your doorstep.

Industries We Serve

We are experienced packaging experts, serving a diverse range of industries with tailored solutions.

Retail

Eye-catching designs that stand out on shelves and attract customers in competitive retail environments.

E-commerce

Practical yet attractive packaging designs that enhance your products in digital environments and shipping.

FMCG

High-volume, cost-effective packaging solutions for fast-moving consumer goods.

Electronics

Protective and professional packaging for electronic products with focus on safety and presentation.

Apparel

Stylish packaging that enhances your fashion brand and creates a memorable unboxing experience.

Food & Beverage

Specialized designs for food safety with attention to freshness, temperature requirements, and appetizing presentation.

What Our Clients Say

Hear from our happy brand partners and discover why we are a trusted packaging partner in the UK.

GW

George W.

Gifting Startup

"Clear terms, excellent service, and outstanding quality. Their transparent approach and professional packaging solutions exceeded our expectations. Highly recommended!"

FK

Fatima Khan

Eco Beauty

"Professional terms and conditions that are easy to understand. Their commitment to sustainability and quality is evident in every aspect of their service."

LB

Louis Bennett

Fashion Retail

"Transparent pricing, clear timelines, and exceptional results. Their terms are fair and their delivery is always on time. A truly professional packaging company."

Our Sustainability Commitment

We're committed to eco-friendly custom boxes and packaging solutions that protect both your products and our planet.

FSC Certified

Responsibly sourced materials from certified forests

100% Recyclable

All our packaging materials are fully recyclable

Biodegradable

Eco-friendly materials that break down naturally

ISO Certified

Quality management systems certified to ISO standards

Ready to Get Started?

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